Author, public speaker, and coach for managers and leaders across the tech industry.
Blog Posts
Topics: management, leading through crises, inclusion
Popular posts: First 1:1 Questions, Advice for a new executive, Being a manager in terrible times
How to learn about someone's core needs
The 6 core needs that humans have at work (BICEPS) are on my mind all of the time. In the past, I’ve talked about how to use the BICEPS core needs list to: read more
Easy check-in questions for your 1:1s during times of crisis
Here are the questions I’ve been asking in coaching calls with managers and individual contributors alike, to get a gut check on how folks are feeling during this awful, strange season—without making the conversation too heavy. read more
3 steps for leaders to take in emergencies
I’ll keep this intro short, because I know your energy and attention are precious resources during this season. read more
Creating predictability and stability in times of rapid change
A few years back, spurred by the effects of the 2016 election, I published a blog post called “Managering in terrible times”. It begins: read more
How to manage up effectively
Is managing up a bad thing?
One of the topics I’m asked to write about with some frequency is “managing up”. So I asked on Twitter: read more
Socially visible progress
Our brains are trained to look for socially visible progress. read more
On direction 'versus' empowerment
I first learned the phrase “balance direction and empowerment” from Dana Trader, Meetup’s former VP of HR (now she’s a VP at Teachers Pay Teachers). read more
How to offer challenges to your teammates
Think about when a manager’s helped skyrocket your growth—what did they do? Did they teach you a new skill? Did they give you hard feedback? read more
Introducing: New Manager Care Packages
Wishing you could congratulate the new manager in your life while also giving them some more support in their new role? Meet my New Manager Care Package. read more