Author, public speaker, and coach for managers and leaders across the tech industry.
Managers: what do you do when your teammate shares their grief?
Most of us aren’t taught how to respond when someone shares with us a really heavy piece of information. read more
Now Live: The Complete Demystifying Management Program Digital Course
I’m thrilled to announce the launch of the totally digital Demystifying Management Program! read more
What happens if you become a director without being a manager first?
I’ve written before about managing at different levels: the skills you need to hone, what changes, what you start doing and what you stop doing. But recently I was asked: what happens if you skip the introductory level of being a line manager? read more
Recognize your management wins
A question I get a lot is: what’s a big manager mistake you’ve made? read more
Four steps to identifying your new role
This post originally appeared on Lead Dev. read more
How to learn about someone's core needs
The 6 core needs that humans have at work (BICEPS) are on my mind all of the time. In the past, I’ve talked about how to use the BICEPS core needs list to: read more
Easy check-in questions for your 1:1s during times of crisis
Here are the questions I’ve been asking in coaching calls with managers and individual contributors alike, to get a gut check on how folks are feeling during this awful, strange season—without making the conversation too heavy. read more
3 steps for leaders to take in emergencies
I’ll keep this intro short, because I know your energy and attention are precious resources during this season. read more
Creating predictability and stability in times of rapid change
A few years back, spurred by the effects of the 2016 election, I published a blog post called “Managering in terrible times”. It begins: read more
How to manage up effectively
In the last post, I walked through: read more