Author, public speaker, and coach for managers and leaders across the tech industry.
Blog Posts
Topics: management, giving presentations, inclusion
Popular posts: First 1:1 questions, Desk moves, Running working groups, Team leader Venn diagram
Order Now: Resilient Management book
This announcement was a long time in the making: (read more)
A Tiny, Powerful Question for Better Feedback
This post originally appeard on the 11:11 Supply Nerd Out Blog (read more)
Roleplaying Difficult Conversations
As a manager, I had no idea how to handle my first disruptive teammate. The work environment was becoming less and less psychologically safe; the rest of the team had started to work from home more to avoid being yelled at by her. But she rarely acted out when I was around, so I found myself struggling to give this teammate feedback. (read more)
It's performance review season!
Ah, performance reviews. The season that eats up most managers’ spare time as they collect and synthesize feedback from others. The season that ramps up anxiety in teammates as they wait to hear what’s been said about them, and whether or not they’re gonna get that promotion. It’s both draining and tedious, and tremendously important. (read more)
Improving Cross-Functional Relationships
Right after the new year began, I started to hear this question from a bunch of my coaching and workshop clients. Whether they were thinking about roles in product, engineering, design, project management, or another business function, it seems to be the season to tackle the fault lines between peer leaders across functions. (read more)
Tools for Introspection
As you wrap up the year, and as you reflect on your role as a manager or leader, I encourage you to develop a one-line leadership philosophy that you can share with your mouthwords in the new year. (read more)
Coaching Reflections
In my full-day workshop for managers, I lead participants through a series of exercises to become better mentors and coaches for their direct reports. (read more)
Fairness and management
I’ve been thinking a ton about fairness since I came across this HBR article: “Research: When Managers Are Overworked, They Treat Employees Less Fairly” (read more)
Advice for a new executive
When I was getting ready to join Kickstarter as VP of Engineering, Chad Dickerson (who was the CEO of Etsy when I worked there) offered to send me a bunch of advice. Chad had been a CTO multiple times before being CEO; he knew that this executive-level role was brand new to me, so he offered to help give me a steer and a foundation as I walked into this totally new territory. (read more)
Acknowledging When You Mess Up
We all mess up sometimes. (read more)