Author, public speaker, and coach for managers and leaders across the tech industry.
Blog Posts
What to do when your employees are in crisis mode
Years ago, Paloma Medina—whose name you may be familiar with, since she’s the person who developed the BICEPS core needs acronym—taught me how to quickly spot when someone’s amygdala has been hijacked. Folks in fight-or-flight mode will commonly display one of these five forms of resistance: read more
The art of the tick tock doc
Let’s say you need to get a critical new message out to your team: like a teammate’s departure, or a significant change to the business strategy. It’s time to get familiar with the art of the communications plan: a step-by-step strategy for sharing new information throughout an organization. read more
Updated! The New Manager Care Package
In a year when celebrations have been very difficult to come by, I hope you’ll lend a little extra support to those you care about—with helpful management tools and some newly updated goodies. read more
We need to talk about your Q3 roadmap
As people complete their vaccination schedule, as the world around us continues to burn, and as the product roadmap chugs along, something’s gotta give. And I think it’s going to be your feature plans—because the humans behind them need time to recuperate. read more
What if you dread 1:1s with a direct report?
How I’ve improved my remote presentation setup
When I wrote Demystifying Public Speaking, I based nearly all of my research and advice around how to brace yourself for, and give, in-person presentations. And for the first three years of being a self-employed trainer and coach at Wherewithall, 90% of my presentations were in-person: at company offices, conferences, and meetups. read more
Becoming A Manager In 2021
Are you—or someone you know—moving into a manager role this year? I’ve got your back! read more
Handling the Emotional Weight of 1:1s
As the anniversary of the first pandemic lockdowns loom, I am sharing a round-up of resources to help you lead and support your teammates as they deal with continued grief and burnout—and resources to help you navigate your own emotional workload as a manager or leader. read more
Set future performance reviews up for success now
Hopefully you’re nearing the end of the current performance review season! read more
Performance reviews should be unsurprising, fair, and motivating
Performance review season is upon us again! read more