Author, public speaker, and coach for managers and leaders across the tech industry.
Blog Posts
What to do when your feedback doesn't land
This email I received from a recent workshop attendee describes a common, but challenging, situation: read more
Resources for leading through crises
My blog post from 2017, “Managering through terrible times,” continues to (sadly) be relevant for folks leading teams through the tumultuous times we find ourselves in. Since first writing that post, I’ve developed a bunch more resources to help you and your teammates as you navigate the frightening impact of world events. read more
How to gather helpful insight from your peers
When your coaching questions freak someone out
In my workshop on mentoring, coaching, and sponsoring, I talk about the difference between these three skills and how to employ each effectively. We spend a lot of time talking about what makes a good coaching question (like these 20 example questions!), like: make sure the question starts with the word “what,” be genuinely curious and open-ended (not leading), and keep it short and sweet. read more
The dreaded reorg
Back in 2017, I wrote an article about desk moves, and the surprising emotions we might see from our coworkers when a desk move is announced. read more
Delegation is an art, not a science
When managers get to the “Delegate these tasks” quadrant of the Eisenhower matrix, they can hit a big mental roadblock. Delegation sometimes feels like it will require more of your time, energy, and focus than just doing the project yourself! read more
How to announce promotions fairly
When to delegate, when to say no
A common theme that’s come up in recent coaching calls is a feeling of being overwhelmed with the volume of work. I’ve heard it from newer managers, a founder CTO, a few VPE’s, and some experienced mid-level managers in just the past few weeks. read more