Author, public speaker, and coach for managers and leaders across the tech industry.
Tag: Leading Through Crises
Want some extra support as you lead your team through this challenging season?
Check out my new Building Resilience video course to find exercises, tips, and homework to strengthen your network and manage your energy.
How to say no right now
We are in an absolutely bananas season. read more
Managers: what do you do when your teammate shares their grief?
Most of us aren’t taught how to respond when someone shares with us a really heavy piece of information. read more
How to learn about someone's core needs
The 6 core needs that humans have at work (BICEPS) are on my mind all of the time. In the past, I’ve talked about how to use the BICEPS core needs list to: read more
Easy check-in questions for your 1:1s during times of crisis
Here are the questions I’ve been asking in coaching calls with managers and individual contributors alike, to get a gut check on how folks are feeling during this awful, strange season—without making the conversation too heavy. read more
3 steps for leaders to take in emergencies
I’ll keep this intro short, because I know your energy and attention are precious resources during this season. read more
Creating predictability and stability in times of rapid change
A few years back, spurred by the effects of the 2016 election, I published a blog post called “Managering in terrible times”. It begins: read more
Communicating big news to your team
As a manager, you’ve probably already been responsible for communicating a message from senior leadership to your team. Maybe you’ve had to give them a heads-up about company policy changes like a new performance review process, scary news like a reorg, or happy news like bonuses. read more
Managering in Terrible Times
These are terrible times. You may be facing these events head-on as a member of a marginalized group or as an ally, and if you’re a manager, you likely have direct reports who are doing the same. read more