Management & Leadership

Etsy's Charter of Mindful Communication   blog post

While I worked at Etsy, the company’s Culture & Engagement team rolled out the following “Charter of Mindful Communication”. I’m not sure if it’s been updated since, but I’ve found this language incredibly useful throughout my work ever since, and even brought it over to Kickstarter. I hope it’s valuable to you! (read more)

Tracking compensation and promotion inequity   blog post

Plenty of tech companies are attempting to make their pipeline of candidates more diverse. But an organization won’t find much success recruiting a more diverse group of employees unless its leaders are aware of their existing internal inclusion and equity issues. Unless leadership has already started to tackle these issues, it’s likely that these new hires will enter into an environment that they won’t want to stick around in for long. (read more)

Manager handoffs   blog post

Y’all know how crucial I think one-on-one’s are for managers to get to know their direct reports: what they need from their manager, how they like feedback, what makes them grumpy, and so much more! But what happens when a person switches managers? (read more)

Etsy Lessons   blog post

During my four and a half years at Etsy, I learned a ton, from a ton of people. Honestly, the lessons are innumerable, and I’m forever indebted to this crew not just for letting me learn and grow there, but for all that they taught me. Here are just a handful: (read more)

What does sponsorship look like?   blog post

Studies have shown that women (and nonbinary folks) are over-mentored, but under-sponsored. As Herminia Ibarra, professor of organizational behavior at INSEAD and coauthor of the HBR article Why Men Still Get More Promotions Than Women explains, (read more)

Why can't they just...?   blog post

Stealing a page out of other leaders’ books, I began writing a “Week in Review” post every two weeks or so at Etsy, with a link open to anyone internally, and a distribution list of the people in my organization. I used it as a reflection on themes that were coming up in weekly one-on-ones, backchannels, team meetings, etc. (read more)

Managering in Terrible Times   blog post

These are terrible times. You may be facing these events head-on as a member of a marginalized group or as an ally, and if you’re a manager, you likely have direct reports who are doing the same. (read more)

Setting Expectations as a Manager   blog post

This past week, an engineer who I hired a few years ago transitioned into management. It’s been years since he reported to me directly, so we had a first-one-on-one-redux in which we talked through my first 1:1 questions. I realized it might also be helpful to reset expectations about: (read more)

On Better Meetings   blog post

As an engineering director, my week is filled with meetings: one-on-ones with my direct reports, skip-level one-on-ones with theirs. Meetings to make decisions, meetings to share information, meetings to teambuild. I have meetings to provide mentorship, or feedback on a presentation, or to get coaching. (read more)

Work at different management levels   blog post

I remember working as a developer at a company and complaining that I had no idea what the bosses did all day. It felt like while we engineers were working hard and shipping stuff, managers just talked to a lot of people all the time, or sat in their offices behind closed doors, and I had no idea what their work looked like.1 (read more)

Questions for our first 1:1   blog post

In the last few years, I’ve had the pleasure of kicking off lots of new reporting relationships with both engineers and engineering managers. Over time, I’ve learned that getting some particular data during an initial 1:1 can be really helpful, as I can refer back to the answers as I need to give a person feedback, recognize them, and find creative ways to support them. Most of these I’ve stolen from some really amazing Etsy coworkers. (read more)

ShopTalkShow podcast   interview

I had a blast talking with Monika Piotrowicz, Chris Coyier, and Dave Rupert about career paths - where we started from doesn’t always equal where we’ve landed. Freelancer? Go to university or college? Find a mentor? It’s a common ShopTalk Show question and we did our best to answer from our experiences.

Transitioning to meta-management   blog post

Cate Huston’s post The Hardest, Shortest, Lesson Becoming a Manager recently resonated with me. She writes about the shift from day-to-day engineering to day-to-day management of engineers, and focuses on the reasons why it’s probably a smart idea to step away from coding as a manager. (read more)

Finding support as a new senior (woman) leader   blog post

As a female Senior Engineering Manager at a tech company, I’m in a weird spot. There are lots of women role models ahead of me who I look up to, and who I’m fortunate enough to call mentors. There are a bunch of women who I mentor, too, and many more women just entering the industry. (read more)

The High Road   blog post

"Taking the high road has never once come back to bite me in the ass." —Kelly Sue DeConnick

Think of the last time someone's behavior triggered you. What did they do that hurt you? What did they do that disappointed you? How did you handle the surge of emotions that followed? (read more)

Interviewed on Popforms   interview

Popforms Leader Of The Week is a feature on their blog where they highlight an outstanding leader and share their insights on leadership, career, and being awesome at your job. I wrote about taking the high road, having an awkward career trajectory, and what I look for in a great hire.

Calendar Hacks (Code as Craft)   publication

As an engineering manager, there’s one major realization you have: managers go to lots of meetings. After chatting with a bunch of fellow engineering managers at Etsy, I realized that people have awesome hacks for managing their calendars and time. I wrote up the best ones from a recent poll of Etsy engineering managers.